Returns & Exchanges

We want you to be fully satisfied with your MAUVAIS purchase, which is why we offer a 30-day return window for all premium apparel in original condition. Whether you need a different size or a full refund, our streamlined portal makes the process effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all MAUVAIS tags attached, ensuring the garment is unworn and in its original state.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.